SAI 440 Week 5 Case Study Merrill Lynch On the Horns of a Dilemma

Case Study Question #1

According to the Business Vignette, what changes in the computing environment are taking place at Merrill Lynch?

Case Study Question #2

What is the connection between BPR and Paul Strassmann’s third point listed in Chapter 1?

Case Study Question #3

What factors are encouraging the trend toward distributed computing?

Case Study Question #4

What does distributed computing mean, and what role do advances in telecommunications like the Internet and Web technology play.

Case Study Question #5

Define the terms re-engineering, outsourcing, and e-business.

Case Study Question #6

Why is compatibility such an important issue for a firm when it is implementing any form of distributed computing?

Case Study Question #7

Why is the Info Center so important, and what are its chief responsibilities?